Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our team of professionals will do their best to answer to your service inquiries within approximately 1 hour. If, however, the issue you have come across demands help from our Admin =Team,= we’ll send the ticket to the technician on duty and will write a reply to let you know.

  • Top quality support service

  • Top–class Tech Support Service

  • Our client support crew will be working for you round–the–clock to to take care of all service inquiry tickets that you send to us. We offer client support for all software that are installed in advance on your server. These include our custom developed Online Control Panel, the selected OS as well as the server management panel (with respect to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • An exhaustive and constantly updated collection of articles is included in our in–house built Online Control Panel. It provides quick tips on how to execute all the fundamental website maintenance tasks. The Help section supplies detailed how to tutorials and step–by–step video tutorials. You can gain access to the Help section by pressing the Help or Video buttons in the right corner of each Control Panel section.