Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Solution Warranty

  • Our customer assistance crew is working nonstop to take care of all of your current assistance demands. Every single ticket you submit to us will be taken care of within up to 60 minutes. If your situation calls for the aid of an administrator, we will address the ticket to the person on duty and will let you know that the situation is under control.

  • Top quality support service
  • Expert Tech Help Service

  • We will be on line for you 7 days a week to provide advices and customer support and also to help you with any trouble that you could possibly have while maintaining your virtual server. We can easily support all pre–installed software, plus your OS, server admin panel (depending on the VPS type) and the Web Site Control Panel designed 100% by our developers.

  • Intuitive help center
  • A Descriptive Help Zone

  • A detailed and constantly updated collection of articles is integrated into our in–house built Web Site Control Panel. It offers you quick tips about how to conduct all the important site supervision duties. The Help area supplies extensive how–to content articles and step–by–step video guides. You can access the Help section by pressing the Help or Video buttons in the upper right side of each Control Panel section.