1 hour ticket response
Fast support is our foremost duty and that’s why we’ve got a team of capable techs who will be happy to offer a fast answer to any question that you may possibly have. Just send your support ticket from the Online Control Panel and we’ll respond within sixty minutes at the latest. Actually, we strive hard and aim for a twenty–minute ticket response time.
A Top–Class Customer Care Service
We’ve got a team of web hosting support engineers who are prepared to reply to all your requests every time you require assistance. The vast majority of our client care staff representatives have many years of experience in the Linux shared hosting sector, so you can always count on rapid and accurate answers to your problems.
A User–Friendly Help Center Section
To help you find a quick hint on how to use a specific feature, we have integrated a truly user–friendly Help section in our Online Control Panel. You can browse through a rich selection of web hosting account management articles and website administration articles, take a gaze at the F.A.Q. database or check out our how–to video tutorials.