1 hour ticket response
Fast assistance is our greatest responsibility and this is the reason why we’ve got a team of seasoned support engineers who are ready to provide a swift solution to any question that you could possibly have. Simply send your customer support ticket from the Web Site Control Panel and we’ll respond back to you within one hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute client support ticket response time.
A Top–Quality Customer Care Service
We’ve got a team of web hosting support engineers who are eager to reply to all your questions anytime you are in need of help. The majority of our support staff representatives have lots of years of experience in the Linux cloud web hosting packages field, so you can constantly depend on rapid and elaborate answers to your questions.
An Intuitive Help Section
Integrated into the Web Site Control Panel is an intuitive Help section, which offers you different information sources. You can search through a routinely updated knowledgebase featuring web hosting account management articles and website management articles, check the step–by–step video tutorials or have a look at the F.A.Q. database.