Customer Support Channels
A 1–hour Response Guarantee
Giving high–quality support on time is our main priority, so we back up each Linux cloud web hosting packages plan with a 1–hour ticket reply guarantee. Once you present a ticket or send us a message, our customer help support team will try their best to give the most adequate solution to your problem and to provide you with advice promptly.
A Top–quality Support Service
You could contact us 24x7x365 with any concern you possibly have involving our products. We have employees present constantly to deliver assistance anytime necessary. You’re able to use the ticketing system or send us a message anytime, alternatively you can pick up the phone or make use of the live chat within working hours.
An Intuitive Help Section
Our company has integrated a huge knowledge base into the Control Panel so you can get hold of beneficial step by step details anytime. Each area of the Control Panel has its own contextual help area showcasing a list of how–to articles. We have also organized educational videos to present you with a superior visual representation of precisely how to carry out any given procedure.