A 99.9% Server Uptime
We have set up our shared hosting platform using reliable hardware components and heavily tweaked software. Our administrators have installed a modified version of Security–Enhanced Linux on each of our hosting servers in order to ensure utmost security and reliability. We’ve added a number of denial–of–service protection appliances together with highly effective firewall software to make sure our internal network is invincible and secure.
All Linux shared hosting packages offer a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee stays the same.
A 99.9% Network Uptime
To be able to deliver a good–quality hosting service, you can hardly depend on the default network configuration in a datacenter. We have set up our own custom network in order to ensure the best possible connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you choose: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned cash on the line, you can’t feel really safe. For this reason, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel pleased with our web hosting service or if you have to get an even more powerful hosting solution, such as a Linux VPS web hosting or a Linux dedicated servers hosting – you’ll get a full refund, without any concealed fees or refund charges.
24/7 Technical Support
If you have ever had to wait for hours for a response, you’re probably aware of how irritating this can be, even more so when your site is on the line. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be at your disposal and they will get back to you in under 60 minutes. And the best thing is that their average response time is below twenty minutes!