If your website hosting provider provides live chat support, you can speak with an agent live and find out useful information or get a problem resolved timely. The advantage of using chat rather than calling to talk to a live person is that you'll need only a computer with Internet connection, therefore you won't pay any charges if you are in a different state or country. Furthermore, it will be a lot quicker to copy and paste info for example domains, usernames or error messages in other words details that are sometimes difficult to share with the other party over the phone. The live chat is also a much quicker option to contact your web hosting company's support crew as compared to using a ticketing system. What's more, if some trouble needs a bit more time to be taken care of, you'll be able to do something else while you wait for guidance on the live chat, so you won't waste time - something that is impossible when you are on the telephone.

Live Chat Support in Shared Hosting

As part of the support services that we offer for our Linux shared hosting, we've live chat support that is available all the time, even on holidays. You're able to get in touch with us no matter if you already have an account or not, because we will help you with nearly anything, ranging from providing you with basic info on our solutions if you aren't our customer yet and you're thinking about obtaining one of our plans, to helping you with creating an email account in an email client. Some issues are more technical and time-consuming, and you'll have to employ the ticketing system that is built-in our Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is designed for all our potential and active clients. In case you are searching for a new web hosting account, you're able to chat in real time to one of our agents and get more info about our Linux semi-dedicated hosting in order to select the right plan for your web sites. If you already have an account with us, we will assist you in a very timely manner with billing, general and first-level techmatters. Although in some cases you will need to open a ticket because there are things that cannot be resolved on the live chat, we will be able to help you with numerous standard jobs, for instance setting up an e-mail account in an e-mail client or redirecting one domain to another. Thus, you'll benefit from prompt support and you'll save a long time.