Lots of people who start using their first hosting account, or change companies, often have questions with regards to how certain procedures are done or face obstacles when setting up different things like emails, site settings, etc. That’s the reason why, a lot of web hosting companies have compiled documentation with the most popular questions and issues so as to help their clients get info swiftly and easily. Consequently, the client support team members can focus on actual issues that some clients may be encountering, because the solution for the smaller things will already be available on the web and clients will be able to easily fix them without having to contact the client support team. Having exhaustive documentation is extremely important, especially for new customers with no experience, because the hosting service involves a huge number of functions and lots of people can get bewildered about what to do. A good knowledge base can both help you perform the tasks that you need and get to know how the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans come with an extensive knowledge base where you can find info about all the issues that you could possibly confront and their resolutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your mail client are accurate, but yet you are unable to send emails, for instance. We’ve done our best to be as thorough as possible and to encompass all the available options in order to save you time and efforts and to present you with different solutions for each single issue. The knowledge base includes informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, whereas if you would like to browse the full article archive, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting feature detailed technical documentation where you will find information about all the features that our custom-built Hepsia hosting Control Panel offers, plus solutions to different questions and obstacles that you might come across. All installation guides include comprehensive explanations, which is the reason why you won’t need to worry about missing something if you are aiming to export a database, for instance. The troubleshooting articles encompass a range of different tenable causes of given issues and the solution for each and every one of them, so in case you’re unable to send emails although you have the right outgoing mail server settings, for example, you can quickly find out what the reason for this could be and fix the issue with a couple of mouse clicks in your mail client. As Hepsia offers quite a lot of features, you’ll be able to find relevant articles in every section. If you’d rather browse all help articles, click on the Help link, which is located in the upper right corner of the Control Panel.