Irrespective of the fact that the web hosting service provided by the different companies is roughly identical, each provider has a personalized platform with its own tweaks and different ways to do given tasks. That is the reason why, an enormous knowledge base would be quite useful both for people with little to no practical experience and for technically capable individuals who will sooner or later discover how given tasks are executed, but will waste valuable time in the meantime. The objective of such a knowledge base is to help make the hosting service quick and easy to use, sparing users lots of time and energy. The consequence is more satisfied customers, since they can quickly find the information they wish, and much less work for the customer care team representatives, because typically the vast majority of the enquiries and difficulties that clients have are already enumerated in the knowledge base. Provided that the articles themselves are adequately written and encompass more things, you will be able to discover more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Web Hosting
If you purchase a cloud web hosting package through us, you will acquire access to our thorough online documentation where you will find info about pretty much everything connected to our hosting services. The topics vary from how to set up an email address on your smartphone, to how to accomplish various things using an .htaccess config file. The articles are written in an easy-to-comprehend way and offer elaborate guides on how to perform a certain task inside your Hepsia Control Panel. You can also find information that’s not connected directly to Hepsia, for example one that concerns web apps on your desktop PC. The complete list of articles will be available in the Help section of the Control Panel, but those that are relevant to a given Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to acquaint yourself with de facto everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated packages, will permit you to access the elaborate online help documentation that we have compiled for you. The articles themselves contain general information about our services, informational manuals about the different features that you can access, together with troubleshooting instructions that can help you resolve common problems that you could bump into. The topics that we have included cover just about everything, from easy things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available in the right corner of the page that you’re on, while the full article archive is accessible through the all-encompassing Help section.