Q: Why do I need to move my web site? What does website migration include?

A: The website migration service on offer at Mirage Commander is completely free of cost and consists of moving all your website files, databases and e–mails from your current hosting provider to your new web hosting account with us. We’ll also update all the settings necessary for your websites to be fully operational on our innovative cloud hosting platform.Our techs are completely capable of transferring any sort of website. With years of practical experience in the industry, they’re experts in the inner workings of our hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–built web app with multiple custom libraries is as elementary as transferring a simple WordPress weblog.

Q: Why do I need to move my web site? What does website migration include?
Q: How long will it take for my web site to be transferred over to your platform?

A: We strive to implement all website migrations as fast as possible. Yet, we don’t have a set time frame for website migrations. There are certain elements that you need to take into account – the sheer size of your site and the workload of our web site migration team, etc. We always strive to carry out each migration in under 48 hours. With less sizeable web sites, our team typically manages to finish in under 24 hours.

Q: How long will it take for my web site to be transferred over to your platform?
Q: What details will I be asked to give to your Website Migration Department?

A: We’ll need the login details for your current hosting provider’s Control Panel as well as the web site’s name (domain name).

Q: What details will I be asked to give to your Website Migration Department?
Q: The login details for my hosting account are sensitive. How can I rely on you?

A: Client privacy is among our greatest concerns – this is why, both our payment page and our CP login page are protected with enterprise–class Secure Sockets Layer certificates. We use security measures, which include, but are not limited to: physical, digital and managerial operations to secure the data that we receive on the World Wide Web. And we have a detailed and rigid Privacy Policy, which describes the types of information that we gather.

Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: What about downtime? Will my site be offline?

A: While we migrate your site, it will be available both in your hosting account with us and in your account with your former web hosting provider. Once the migration is finished, we’ll make sure that everything is working properly and that the integrity of your content is not affected before notifying you that the transfer is done. Then we’ll instruct you how to move the domain over to your hosting account with us and how to modify your DNS resource records.

Q: What about downtime? Will my site be offline?
Q: Will my present web hosting provider know that I am leaving them?

A: While we transfer your web content, your hosting provider will not be aware of the transfer at all. We will never touch base with them in any way.

Q: Will my present web hosting provider know that I am leaving them?
Q: Does it make any difference what platform my present provider is using?

A: We can transfer your site from any hosting provider or any Linux–based hosting platform on condition that we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Does it make any difference what platform my present provider is using?